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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of donovan

donovan

January 11, 2025

5  out of  5
rating by donovan
"Great service by Rob, very helpful and informative!"
We responded:
"Thank you for the five-star rating, Donovan! We're glad to hear that Rob provided you with great service and was helpful and informative. We appreciate your feedback and hope to see you again soon!"
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Cornelia Baker

January 10, 2025

5  out of  5
rating by Cornelia Baker
"Vanessa was very knowledgeable, friendly, and very helpful to me. She’s very professional and very personal to me. A very pleasant person to talk to! Thank you for your kind words and service! Thank you again Vanessa P!!"
We responded:
"Thank you so much for taking the time to leave us a five-star rating, Cornelia! We are thrilled to hear that Vanessa provided you with excellent service. We appreciate your kind words and are grateful to have you as a customer. Thank you again for choosing our company."
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Bridgette Miller

January 8, 2025

5  out of  5
rating by Bridgette Miller
"Great customer service!!"
We responded:
"Thank you so much for taking the time to leave us a review, Bridgette! We are so glad that you had a positive experience with our customer service team. We strive to provide excellent service to all of our customers and we are happy to hear that we met your expectations. Thanks again for choosing us!"
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JeLaya Shillow

January 8, 2025

5  out of  5
rating by JeLaya Shillow
"he was wonderful! he helped me with my renters insurance! we had a great conversation and he was amazing"
We responded:
"Thank you for the five-star rating, JeLaya! We're happy to hear that our team member was wonderful and provided great service during your visit. We appreciate your feedback and hope to see you again soon."
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Angelika

January 8, 2025

5  out of  5
rating by Angelika
"The customer service is what’s keeping me here! Everyone is extremely poised, helpful, & personable to the best of their ability. From Joyce to Wanda to the first people you see when you walk in, they are all highly commendable!"
We responded:
"Thank you so much for the five-star review, Angelika! We strive to provide excellent customer service and we're thrilled to hear that we have met your expectations. We will make sure to pass along your kind words to Joyce, Wanda, and the rest of our team. We appreciate your support and hope to continue serving you in the future. Thank you for choosing us!"
Profile photo of Will Johns

Will Johns

January 8, 2025

5  out of  5
rating by Will Johns
"Vanessa did a great job communicating what my auto insurance policy would look like, and was great at working with me to fit my needs! She worked with me over the course of a couple days and was very patient and accommodating. Great Service and Great Rates!"
We responded:
"Thank you for the kind words, Will! It was a pleasure working with you and I'm glad I was able to find a policy that fit your needs. Thank you for choosing our agency for your auto insurance needs. We appreciate your business!"
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D. Williams

January 7, 2025

5  out of  5
rating by D. Williams
"Great customer service ,very knowledgeable, patience and helpful 👍"
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Beth Chambers

January 7, 2025

5  out of  5
rating by Beth Chambers
"Rob Kendrick was helpful, professional, and personable. A pleasure to work with."
We responded:
"Thank you for your kind words, Beth! It was a pleasure working with you as well. We appreciate your support and hope to continue providing excellent service to all our customers. Have a wonderful day!"
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Kenya W

January 7, 2025

1  out of  5
rating by Kenya W
"I have been a State Farm customer since August 2023, and recently encountered an issue that raises serious concerns about their ethics and accountability. My roadside assistance coverage was dropped due to "too many tow claims," yet two of those claims were made before I was even a customer. When I pointed this out, I was told the claims still reflect on my record and that I can’t appeal because I've been a customer for less than three years. This is not only unethical but also punitive for circumstances entirely outside my control. I've requested documentation from their underwriting and my agent, David Peterson, to verify these claims and provide clarity. If you value fair and transparent treatment from your insurance provider, I would urge caution when choosing State Farm. Customers deserve better than to be penalized for mistakes they didn’t make."
We responded:
"Thank you for bringing this to our attention, Kenya. We apologize for any confusion or frustration this may have caused. We take all customer concerns seriously and will be looking into this matter further. Please contact us directly to discuss this issue and see what we can do to assist you. Thank you for being a valued State Farm customer."
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Curtis Forte

January 7, 2025

5  out of  5
rating by Curtis Forte
"Melissa was an amazing help, everything was made quick and easy"
We responded:
"Thank you so much for the kind words, Curtis! I'm glad I could assist you and make the process easy for you. Have a great day!"
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Joseph Coffeen

January 6, 2025

5  out of  5
rating by Joseph Coffeen
"Been a customer of David Peterson for 14 years. They always take care of me. Rob Kendrick was very helpful with making sure I was covered properly and very friendly."
We responded:
"Thank you for the five-star rating, Joseph! We are thrilled to hear that you have been a loyal customer for 14 years and that our team, especially Rob, has consistently provided you with great service. We appreciate your support and look forward to continuing to take care of you."
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joseph belado

January 6, 2025

5  out of  5
rating by joseph belado
"Rob was amazing today. He made the process super easy for me transfer my auto insurance over to State Farm’s in Texas. Also he was friendly and made the whole process enjoyable!"
We responded:
"Thank you for the kind words, Joseph! We're so glad to hear that Rob made your insurance transfer a smooth and enjoyable experience. We appreciate your support and look forward to helping you with all your insurance needs in the future. Thank you for choosing State Farm!"
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Kermit Thompson

January 3, 2025

5  out of  5
rating by Kermit Thompson
"Very friendly and nice. Clear tone, that I could hear what she is saying. Thank You very much for the excellent service you have provided me. Also thanks for the knowledge about my rates."
We responded:
"Thank you for the wonderful review, Kermit! It was a pleasure serving you and I am glad to hear that you had a positive experience. Your satisfaction is our top priority and we appreciate your kind words about our service and rates. Thank you for choosing us!"
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Elizabeth Gilmer

January 3, 2025

5  out of  5
rating by Elizabeth Gilmer
"Rob is good at wat he does"
We responded:
"he's very helpful. Thank you for the five-star rating, Elizabeth! We appreciate your kind words about Rob's helpfulness. We strive to provide excellent service to all of our customers. We hope to see you again soon!"
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Megan Johnson

January 2, 2025

5  out of  5
rating by Megan Johnson
"ROB KENDRICK IS AMAZING!! So personable and relatable. A very kind human being. Very helpful. Definitely a big reason why I chose to go with yall for insurance."
We responded:
"Thank you for your kind words, Megan! We are so grateful to have Rob as part of our team and we're glad he made such a positive impression on you. We appreciate your support and look forward to continuing to provide you with excellent insurance services!"
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LaLa Bear

January 2, 2025

5  out of  5
rating by LaLa Bear
"Valerie was outstanding and I've never met any other agents from any other insurance companies that went above and beyond like her. State Farm, thank you for making me your family!"
We responded:
"Thank you so much for your glowing review, LaLa Bear! We are thrilled to hear that Valerie provided you with outstanding service and went above and beyond for you. We are proud to have her on our team and we are grateful to have you as part of our State Farm family. Thank you for choosing us for your insurance needs!"
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William Russell

January 2, 2025

5  out of  5
rating by William Russell
"Thank you Rob"
We responded:
"for the five-star rating, William! We appreciate your support and are glad to hear that you had a positive experience."
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Jerome Henry

December 30, 2024

5  out of  5
rating by Jerome Henry
"Rob helped me save hundreds of dollars. Added a teenager to my driving insurance. Tell Rob thanks again"
We responded:
"Thank you so much for the glowing review, Jerome! I am thrilled to hear that I was able to save you money and provide excellent service. It was a pleasure working with you and I will make sure to pass along your gratitude to Rob. Thanks again for choosing our insurance agency!"
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Nohe Aleman

December 28, 2024

5  out of  5
rating by Nohe Aleman
"Great team,very thankful for Having such a Nice crew taking care of what’s more helpful for Us"
We responded:
"Thank you for your five-star rating, Nohe! We appreciate your support and are happy to hear that you had a great experience with us. We hope to see you again soon!"
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tina l.mendez

December 28, 2024

5  out of  5
rating by tina l.mendez
"Mr. Jamaal exhibited exceptional kindness, professionalism, and patience throughout the process, ensuring all my questions were thoroughly addressed."
We responded:
"Thank you for the 5-star rating and kind words, Tina! I'm happy to hear that I was able to provide you with exceptional service and address all of your questions. It was a pleasure working with you. Take care! - Jamaal"
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Lucky D

December 27, 2024

5  out of  5
rating by Lucky D
"David Peterson has been my insurance agent since 2011, and that right there speaks for itself!!!"
We responded:
"Thank you so much for your continued support and for choosing me as your insurance agent for the past 10 years. It has been a pleasure working with you and I look forward to many more years of serving your insurance needs. Thank you for the 5-star rating! - David Peterson, Insurance Agent"
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Alex Arellano

December 27, 2024

5  out of  5
rating by Alex Arellano
"Vanessa P was very helpful during our new auto insurance policy"
We responded:
"set up. Thank you so much for your five star rating, Alex! We're so glad Vanessa was able to provide such great assistance with your new auto insurance policy. Thank you for choosing us!"
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Evans Osugo A.

December 27, 2024

5  out of  5
rating by Evans Osugo A.
"Thanks you for your professionalism and support going above and beyond to assist me today.Happy new year."
We responded:
"Thank you for the positive review, Evans! We are glad to hear that our team provided you with exceptional service. Happy new year to you as well!"
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Daniel Chamberlain

December 24, 2024

5  out of  5
rating by Daniel Chamberlain
"Thanks to Joyce! She has helped my wife and I navigate the best policy for a great price. Couldn't be more happy with the experience!"
We responded:
"Thank you for the kind words, Daniel! It was a pleasure working with you and your wife to find the perfect policy. We're glad to hear that you had a positive experience with Joyce. Thanks for choosing us!"
Profile photo of Abigail Guzman

Abigail Guzman

December 24, 2024

5  out of  5
rating by Abigail Guzman
"I am so grateful to Joyce for her assistance to my husband and I! She was so sweet and didn’t hesitate to answer all our questions. She made the whole experience a breeze!"
We responded:
"Thank you for taking the time to leave us a five star review, Abigail! We are thrilled to hear that Joyce was able to provide you and your husband with excellent assistance and make the experience easy for you. We appreciate your support and look forward to working with you in the future."