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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandi-Mama Cing

Sandi-Mama Cing

May 7, 2025

5  out of  5
rating by Sandi-Mama Cing
"Keely Hunson is awesome! She helped me understand through every question. She very patient and understanding. Just love her! Thank you Keely. 😊"
We responded:
"Thank you for the glowing review, Sandi-Mama! I am so glad that I could help you and that you found my explanations helpful. It was a pleasure working with you. Thank you for choosing me to assist you. 😊"
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Steven Kail

May 7, 2025

5  out of  5
rating by Steven Kail
"Excellent service, Rob did an amazing job setting up my transfer from PA to TX. Very professional and helpful. Recommend this agent to anyone!"
We responded:
"Thank you for the five-star review, Steven! We are glad to hear that Rob provided excellent service and made your transfer from PA to TX a smooth process. We appreciate your recommendation and hope to assist you again in the future."
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Amy Duckett

May 7, 2025

5  out of  5
rating by Amy Duckett
"Alma has been so easy and great to work with. She took the time to listen and help me. It made me feel like she really cared about my family and our insurance needs!"
We responded:
"Thank you so much for your five-star review, Amy! I'm glad to hear that you had a positive experience working with me and that I was able to provide you with the help you needed. It's always my goal to make sure my clients feel taken care of and I'm happy to know that you felt that way. Thank you for trusting me with your insurance needs."
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E Star Almachar

May 7, 2025

5  out of  5
rating by E Star Almachar
"Melissa did an awesome job informing me of the different levels of home insurance coverage in terms that I actually understood. She presented herself in a friendly and very professional manner. She answered all my questions honestly. "She had me"even before I saw the quotes that she emailed to me. It is such an honor to have such a high caliber professional to deal and work with in helping me decide to choose State Farm Insurance to cover my home insurance needs. She is truly a most valuable asset to your organization. I am recommending Melissa Segura to all my family & friends whenever they have a need for Insurance coverage."
We responded:
"Thank you for your kind words, E Star Almachar! We are so happy to hear that Melissa provided you with excellent service and helped you understand your home insurance options. We are lucky to have her on our team and we appreciate you recommending her to your loved ones. Thank you for choosing State Farm Insurance to meet your insurance needs."
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Sean Brannon

May 6, 2025

5  out of  5
rating by Sean Brannon
"Rob K. Is the man and helped us saved money and actually seems like he cares. People like him should run the world"
We responded:
"Thank you so much for your feedback, Sean! It truly means a lot to us to know that we have made a positive impact. We appreciate your trust in us for your insurance needs!"
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Catherine Hayes

May 6, 2025

5  out of  5
rating by Catherine Hayes
"Joyce took care of my payment issue, was very pleasant and professional."
We responded:
"Thank you so much for your kind words, Catherine! I'm glad I was able to help with your payment issue and provide you with a pleasant and professional experience. We appreciate your support and hope to see you again soon! - Joyce"
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Harry Williams

May 6, 2025

5  out of  5
rating by Harry Williams
"Thank you William Little , for your help with our business insurance. The process was quick and simple!"
We responded:
"Thank you for taking the time to leave a five-star review, Harry! We're glad to hear that William was able to assist you with your business insurance needs efficiently. We appreciate your support!"
Profile photo of Jeannie R

Jeannie R

May 6, 2025

5  out of  5
rating by Jeannie R
"Amazing agent named 🤩Melissa. Wow, nice & KNEW her job. I always say idk "insurance" & thats thier job to inform clients and she did just that plus some. She was very helpful & patient with ALL i had asked so that I could make choices best for our situation. She never tried to rush me or hurry off the phone or blow my phone up to pick them... but she made sure I had everything I needed & even double checked to make sure I was satisfied even b4 I chose them. I hope this stays a great fit ($$ wise) becuz ive never felt from any agent that I could trust them or "insurance" I understand its state farm & not her own rules & co. persay but she sure made me feel confident that she'd be there to help the best she/they could. Every1 I have encountered at Petersons office has been exceptional. Special shout out to Melissa! thankyou 😊"
We responded:
"Thank you for your amazing review, Jeannie! We are thrilled to hear that Melissa provided you with such exceptional service and made you feel confident in your insurance choices. We are lucky to have her on our team at Petersons office. Thank you for choosing State Farm and we look forward to continuing to provide you with great service in the future. - Petersons office at State Farm"
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Francisco Perez

May 5, 2025

5  out of  5
rating by Francisco Perez
"David Peterson was amazing he got me the best rate and guided me in every step of the process highly recommend his services"
We responded:
"Thank you for your kind words, Francisco! It was a pleasure working with you and I am glad I could help you get the best rate. Your recommendation means a lot to me. Thank you for choosing my services."
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Sadie Branch

May 2, 2025

5  out of  5
rating by Sadie Branch
"I spoke with Valerie and she was extremely helpful, kind and had great customer service :)"
We responded:
"Thank you for the five-star review, Sadie! We are so glad to hear that Valerie provided you with excellent customer service and was helpful and kind. We appreciate your feedback and hope to continue exceeding your expectations in the future."
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betty deatherage

May 2, 2025

5  out of  5
rating by betty deatherage
"Great customer service, prompt assistance, the best!!!"
We responded:
"Thank you for the five-star rating, Betty! We're thrilled to hear that you had a great experience with our customer service and prompt assistance. We strive to provide the best service possible to all of our customers. Thank you for choosing us!"
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Nathan Kennedy

April 30, 2025

5  out of  5
rating by Nathan Kennedy
"Rob provided me excellent service"
We responded:
"and was very knowledgeable about the product. Thank you for your five-star review, Nathan! We are glad to hear that Rob provided you with excellent service and was knowledgeable about our product. We appreciate your feedback and hope to see you again soon."
Profile photo of Asia Tamara

Asia Tamara

April 30, 2025

5  out of  5
rating by Asia Tamara
"Rob Kendrick has outdone himself and was very patient when helping me with my car insurance. Thank you Rob."
We responded:
"Thank you for taking the time to leave us a five-star rating, Asia Tamara! We're happy to hear that Rob provided excellent service and was patient while assisting you with your car insurance. We appreciate your feedback and hope to continue providing exceptional service in the future."
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P

April 29, 2025

3  out of  5
rating by P
"The people in this office are so friendly. Especially, Elvis. He’s always responds quickly rather it be text, email or phone call. Very honest, efficient and detail oriented. Really upholds the Statefarm qualities they always advertise about. He even contacted me about the rate and increase because of the market and offered to help save money before paying. And he did it on his own without me reaching out. Thanks Elvis! Edit: 04/28/2025 This firm has truly disappointed me this year. I’ve had to call multiple times every month to correct billing issues — and mind you, there have been no changes or accidents to my account aside from using roadside assistance for tires. The problems all started when they contacted me about adding life insurance, promising a $40 discount. Instead, my bill increased by nearly $60 compared to what I was originally paying. I’m repeatedly told one price, only to be billed another. Call to have it fixed - ends up being more the next month. Customer service used to be excellent, but now, when a particular representative answers, she sounds irritated that I’m even calling — despite the fact that these issues are entirely due to their mistakes. I’ve been told countless times that someone will call me back within 15 minutes, or that “my bill isn’t due yet” — which is irrelevant to the actual problem. I always allow them extra time (one or two days), yet I still end up having to chase them down for a resolution. Meanwhile, if you wait too long, they have no problem sending cancellation notices — even when you’ve paid the correct amount. They don’t return text messages, don’t follow up via email, and show no urgency in correcting their errors. Honestly, I’m at the point where I’m ready to escalate things or switch firms entirely. What’s even more frustrating is that, apparently, only one person at the entire office is authorized to correct policies. It’s incredibly disappointing, especially because I genuinely want to stay with State Farm for the overall value they provide."
We responded:
" Thank you very much for your kind words! We are excited to have you apart of our State Farm family!"
Profile photo of Oceana Wright

Oceana Wright

April 28, 2025

5  out of  5
rating by Oceana Wright
"Excellent service, prompt and friendly responses. Samantha was terrific"
We responded:
"Thank you for taking the time to leave a five-star review, Oceana! We are thrilled to hear that you received excellent service and prompt, friendly responses. We will be sure to pass on your kind words to Samantha. Thank you for choosing our business!"
Profile photo of Hoang Duong

Hoang Duong

April 25, 2025

5  out of  5
rating by Hoang Duong
"Samantha was very attentive and she did a great job helping and assisting my needs. Highly recommend!"
We responded:
"Thank you for the five-star rating, Hoang! I'm glad to hear that Samantha provided great assistance and that you highly recommend her. We appreciate your feedback and hope to see you again soon!"
Profile photo of Jasmine C

Jasmine C

April 25, 2025

5  out of  5
rating by Jasmine C
"Chloe was amazing! Probably one of the best representatives I’ve spoken to! She knew our account like the back of her hand, gave me quotes on certain scenarios, and was able to give me direction to how much my insurance will be for my son when he starts driving. She was fast, direct and a delight to work with!"
We responded:
"Thank you for the five-star review, Jasmine! We are thrilled to hear that Chloe provided such excellent service and was able to assist you with your insurance needs. We will make sure to pass along your kind words to her. Thank you for choosing us for your insurance needs and we look forward to working with you and your family in the future."
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Rile Marberry

April 23, 2025

5  out of  5
rating by Rile Marberry
"Come see David to discuss your insurance and financial issues."
We responded:
"Thank you for the five-star rating, Rile! We appreciate your kind words and are glad to hear that David was able to assist you with your insurance and financial needs. Please don't hesitate to reach out to us again if you need any further assistance. Have a great day!"
Profile photo of Tiffany Crawford

Tiffany Crawford

April 22, 2025

5  out of  5
rating by Tiffany Crawford
"I spoke with Jas today. I called in because of an error I made, and she quickly helped me with a solution for it. She had such amazing customer service/care, it felt as though I was speaking with an old friend while she helped me with coverage for myself and my family. I would recommend her, the office she works in, and the company as a whole to anyone. Thank you all for always going above and beyond for the customer experience!"
We responded:
"Response: Thank you so much for taking the time to leave such a kind review, Tiffany! We are thrilled to hear about your positive experience with Jas and our team. It's our mission to provide exceptional customer service and we're happy to know that we were able to help you and your family. Thanks again for recommending us!"
Profile photo of Bertha Vallejo

Bertha Vallejo

April 22, 2025

5  out of  5
rating by Bertha Vallejo
"Was pleased with my agent"
We responded:
"Ryan. Thank you for your five-star rating, Bertha! We're glad to hear that Ryan provided excellent service as your agent. We appreciate your feedback and look forward to working with you again in the future."
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david copeland

April 21, 2025

5  out of  5
rating by david copeland
"Melissa"
We responded:
"thank you so much for your kind words and for giving us a five star rating! We are so happy to hear that you had a great experience with us. We look forward to seeing you again soon!"
Profile photo of Khiem Nguyen

Khiem Nguyen

April 20, 2025

5  out of  5
rating by Khiem Nguyen
"My family has received consistently great service from this place! Elvis and Wanda helped me with home and car insurance inquiries. He answered all my questions and was able to add me to my wife's car policy in less than 10 minutes! I would recommend for anyone looking for a great service at a great price! 4/20/2025 Review Update - We worked with Alma over the phone to get coverage on a new car. She was able to help us over the phone and checked for all potential discounts to bundle with auto and home. The experience I expected from State Farm, very professional and transparent. Thank you, Alma!"
We responded:
"We've enjoyed every minute of it! "
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Jordyn Cortez

April 17, 2025

5  out of  5
rating by Jordyn Cortez
"Spoke with Amanda she was very professional and helped me with what I needed thank you."
We responded:
"Thank you for the five-star rating, Jordyn! We are thrilled to hear that Amanda provided you with professional and helpful service. We appreciate your support and hope to see you again soon. Have a great day!"
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Shea Antunes

April 16, 2025

5  out of  5
rating by Shea Antunes
"Elyanna was fantastic to work with! David's team is consistently the best in the business. I would give six stars if it were an option."
We responded:
"Thank you so much for your kind words, Shea! We are thrilled to hear that Elyanna provided you with a fantastic experience and that our team is consistently delivering top-notch service. Your support means the world to us and we truly appreciate the five-star rating. Thank you for choosing us!"
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lyle huskins

April 14, 2025

5  out of  5
rating by lyle huskins
"Keely was awesome and loads of help , thanks again for everything ! Lyle C.Huskins"
We responded:
"Thank you so much for the 5-star rating and kind words, Lyle! We are thrilled to hear that Keely was able to provide you with excellent assistance. We appreciate your business and hope to see you again soon! - [Business Name]"