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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gretchen Estep

June 25, 2026

5  out of  5
rating by Gretchen Estep
"I had an outstanding experience working with Towanna at State Farm. She took the time to thoroughly review my current coverage, explain my options, and identify ways to lower my premium without compromising the quality or integrity of the policy.

Thanks to her knowledge and attention to detail, I was able to save hundreds of dollars on my car insurance while maintaining the coverage and protection that are important to me. Towanna was professional, responsive, and genuinely focused on finding the best solution for my needs rather than simply selling a policy.

If you’re looking for someone who is knowledgeable, trustworthy, and committed to helping you maximize value without sacrificing coverage, I highly recommend Towanna. She made the entire process easy and stress-free."
We responded:
"Gretchen, thank you for taking the time to share your experience! We're so glad Towanna helped you find savings without compromising the coverage you need. She'll be delighted to hear your kind words. We appreciate your recommendation and are glad Towanna made the process easy and stress-free for you."
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Sarah Black

June 25, 2026

1  out of  5
rating by Sarah Black
"Very unfortunate experience. My husband and I have been State Farm customers for 10–15 years and have carried multiple policies through them, including auto, home, and life insurance. We recently purchased another vehicle and originally intended to continue using State Farm for all of our insurance needs, but after our experience over the last few years, we are in the process of canceling our final policy.
Despite repeatedly asking Jaz, Trinity and their team to contact my husband (the person who set up and pays for the life insurance policy) they continue to call my phone multiple times, even though I have explained that I work night shifts as an RN and keep my phone on Do Not Disturb because I sleep during the day. Being repeatedly woken up after making this request numerous times is incredibly frustrating and disrespectful.
On top of that, they consistently misspell both my husband's name and mine in emails and policy documents, despite us being customers for many years. Our premiums were also increased significantly without proper notification, and when we reached out with questions about the changes, we receive notices in the mail that our policy has been canceled without first discussing the situation with us. They later said those were sent by mistake.

Now that we are trying to cancel the policy ourselves, my husband has requested the code that we were told is required to complete the cancellation, and they have refused to provide it.
This entire experience has been disappointing and stressful. We used to think highly of State Farm, but over the last few years it has become one headache after another. The lack of communication, repeated errors with our names, and difficulties canceling our policy have left us feeling more like a number than valued customers.
I would not recommend this office based on our experience and simply want to warn others so they can make an informed decision before going through something similar"
We responded:
"Sarah, thank you for taking the time to share your experience. I'm truly sorry to hear that we've left you feeling frustrated and disappointed after so many years as a customer.

The concerns you've described—including repeated calls despite your requests, misspelled names, confusion surrounding policy communications, and the difficulty you've experienced during the cancellation process—are not the level of service we strive to provide. We understand how especially frustrating it would be to have your sleep interrupted while working night shifts, and I sincerely apologize for that.

Because privacy laws prevent us from discussing policy details publicly, I'd appreciate the opportunity to personally review everything that occurred and make sure we fully understand what happened. If we've made mistakes, I want to address them and use your feedback to improve our processes moving forward.

Please feel free to contact me directly at the office and ask for David, or email me directly. I would appreciate the opportunity to speak with you and your husband personally.

Thank you again for your many years with State Farm and for bringing these concerns to my attention."
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Joyce Williams

June 25, 2026

5  out of  5
rating by Joyce Williams
"Samantha provided excellent customer service. I give her 5 Stars."
We responded:
"Thank you, Joyce, for your feedback! We're glad to hear that Samantha delivered excellent customer service. Your 5-star rating means a lot to us."
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pinoy51896

June 24, 2026

5  out of  5
rating by pinoy51896
"quick, easy, and informative"
We responded:
"Thank you for the kind words! Making the process simple and providing helpful information is exactly what we strive for. We're glad that was your experience."
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M M

June 24, 2026

5  out of  5
rating by M M
"Tirinity -Great service, fast response!"
We responded:
"Thank you for your review! We're so glad you had a great experience and received quick, responsive service. We appreciate your support!"
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Thomas Andrzejczyk

June 23, 2026

5  out of  5
rating by Thomas Andrzejczyk
"Very kind spirited and friendly Samantha is!"
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Ben Keckeisen

June 23, 2026

5  out of  5
rating by Ben Keckeisen
"Laura was extremely knowledgeable and equally helpful when it came to transferring my policies from out of state. Do recommend!"
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Jenna Gorgos

June 23, 2026

5  out of  5
rating by Jenna Gorgos
"Jacey was absolutely so so helpful and saved me a good chunk of change! I am so happy to have worked with her. Made my life extremely easy. Thank you Jacey!"
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Domonique V

June 19, 2026

5  out of  5
rating by Domonique V
"Amber was very helpful and knowledgeable when I needed to update my policy. She ensured I received the best rates available."
We responded:
"Domonique, thank you for your feedback! It's great to hear that Amber was helpful and knowledgeable in updating your policy and securing the best rates. We appreciate your trust in us."
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Kimberly Kirby

June 18, 2026

5  out of  5
rating by Kimberly Kirby
"Very professional and very nice"
We responded:
"Kimberly, thank you so much for your kind feedback. We’re happy to hear you had a positive experience and found our service professional and friendly. If you ever need anything else, we’re here to help."
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Aubrey Stuart

June 17, 2026

5  out of  5
rating by Aubrey Stuart
"Never had such an easy experience getting a policy set up! Chloe was so helpful and fun to chat with"
We responded:
"Aubrey, thank you so much for sharing this! That’s awesome to hear Chloe made setting things up easy and actually enjoyable for you."
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AMY CHAPA

June 17, 2026

5  out of  5
rating by AMY CHAPA
"El mejor cambio que puede hacer, mejor decisión! mejores tarifas. Agradezco el profesionalismo de Alma tu atención a mis necesidades sobrepasaron mi expectativas. Muchas gracias, deberían haber mas gente ayudando como tu. Mil bendiciones. Algún día paso a conocerte en persona dios mediante."
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra saber que Alma pudo brindarle la atención y el servicio que esperaba, y aún más que haya superado sus expectativas. Agradecemos su confianza y su recomendación. Comentarios como el suyo significan mucho para nuestro equipo. ¡Le deseamos muchas bendiciones y esperamos tener la oportunidad de recibirle en persona algún día!"
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Chris Alvarez

June 17, 2026

5  out of  5
rating by Chris Alvarez
"They have been a pleasure to work with! They have been lowering my rates every 6 months! Thanks Jacey!"
We responded:
"Thank you, Chris, for your kind words! We're glad to hear that Jacey has been able to assist in lowering your rates consistently. We appreciate your trust in us and look forward to continuing to serve you."
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Edgerin Johnson

June 17, 2026

5  out of  5
rating by Edgerin Johnson
"Laura & Her Team at State Farm Are Incredible!

I needed insurance for both my new EV and my truck, and Laura made the whole process effortless. She handled everything over the phone, got me a quote fast, and sent it straight to my email. She even helped me realize that bundling both vehicles together was actually cheaper — I had no idea that was an option!

What really set her apart was how personable and responsive she was. She made herself available even during her lunch break, which says a lot. She also pointed me to the app to make managing everything easy going forward.

Highly recommend Laura and her team at State Farm — for EVs, trucks, any car. You're in great hands. 10/10!"
We responded:
"Thank you, Edgerin, for sharing your experience with Laura and her team! It's great to hear how she made the process smooth for your EV and truck insurance and helped you save by bundling. We appreciate your recommendation and are glad to have you with us at State Farm."
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E Star Almachar

June 17, 2026

5  out of  5
rating by E Star Almachar
"Melissa did an awesome job informing me of the different levels of home insurance coverage in terms that I actually understood. She presented herself in a friendly and very professional manner. She answered all my questions honestly. "She had me"even before I saw the quotes that she emailed to me. It is such an honor to have such a high caliber professional to deal and work with in helping me decide to choose
State Farm Insurance to cover my home insurance needs. She is truly a most valuable asset to your organization. I am recommending
Melissa Segura to all my family & friends whenever they have a need for
Insurance coverage."
We responded:
"Thank you for your kind words, E Star Almachar! We are so happy to hear that Melissa provided you with excellent service and helped you understand your home insurance options. We are lucky to have her on our team and we appreciate you recommending her to your loved ones. Thank you for choosing State Farm Insurance to meet your insurance needs."
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Christian Salazar

June 16, 2026

5  out of  5
rating by Christian Salazar
"Laura is the best!!!"
We responded:
"Thank you, Christian, for the 5-star review! We're glad to hear that Laura made such a positive impression. If you need any further assistance, feel free to reach out."
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heidi jackson

June 15, 2026

5  out of  5
rating by heidi jackson
"My insurance agent Alma Garcia is awesome! She is friendly, knowledgeable and really helped me get the best possible auto quote for my family! Thank you Alma & State Farm"
We responded:
"Thank you, Heidi, for your kind words about Alma! We're glad to hear she was able to assist you in finding the best auto quote for your family. We appreciate your feedback and your trust in our team at State Farm."
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Arins Nesting Place

June 15, 2026

5  out of  5
rating by Arins Nesting Place
"I received quick, accurate and detailed information on my quote. She was very pleasant and helpful on policies that I needed."
We responded:
"Thank you for your feedback! We're glad to hear that you received quick and detailed information on your quote and found our team helpful with your policies. We appreciate your support and look forward to assisting you in the future."
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Chris Lewis

June 15, 2026

5  out of  5
rating by Chris Lewis
"Great job! Will highly recommend. Quick & easy"
We responded:
"Thank you, Chris, for your great feedback! We're glad to hear that you found the process quick and easy. Your recommendation means a lot to us."
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Ivan

June 12, 2026

5  out of  5
rating by Ivan
"i just got my insurance and melissa was very easy to talk to and understand, she helped me understand what i was paying for and very thorough with everything to make things as easy as possible. would highly recommend melissa in the future"
We responded:
"Thank you, Ivan, for your feedback! We're glad to hear that Melissa was able to make the process clear and straightforward for you. Your recommendation means a lot to us."
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Rudy Ibarra

June 12, 2026

5  out of  5
rating by Rudy Ibarra
"Jacey is awesome helped me get a good deal on my insurance definitely will recommend."
We responded:
"Thank you, Rudy, for your feedback! We're glad to hear that Jacey was able to help you find a great deal on your insurance. Your recommendation means a lot to us."
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Ozzy

June 11, 2026

5  out of  5
rating by Ozzy
"Valerie provided outstanding service from start to finish. She has excellent communication skills, is extremely knowledgeable, and took the time to answer all of my questions thoroughly. Her customer service was exceptional—professional, friendly, and genuinely focused on helping me. She was generous with her time and made the entire process easy and stress-free. I highly recommend Valerie to anyone looking for an insurance agent who truly cares about her clients."
We responded:
"Thank you, Ozzy, for sharing your experience with Valerie. We're glad to hear that her communication skills and dedication made your process easy and stress-free. Your recommendation means a lot to us!"
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Christin Spears

June 11, 2026

5  out of  5
rating by Christin Spears
"Jacey was absolutely awesome! I appreciated her communication throughout the entire process. I am happy to be back with this State Farm team!"
We responded:
"Thank you, Christin, for your feedback! We're glad to hear that Jacey's communication made your experience a positive one. Welcome back to our State Farm team!"
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Christina Spears

June 11, 2026

5  out of  5
rating by Christina Spears
"Jacey was absolutely awesome! I appreciated her communication throughout the entire process. I am happy to be back with this State Farm team!"
We responded:
"Thank you, Christina, for your kind words about Jacey. We're glad to hear that her communication made your experience a positive one. Welcome back to our State Farm team!"
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madi riley

June 11, 2026

5  out of  5
rating by madi riley
"Amber was so amazing!! she walked me step by step when I decided to change my insurance over to state farm! 10/10 customer service! highly recommend her!"
We responded:
"Thank you, Madi, for sharing your experience! Amber will be delighted to hear how much you appreciated her guidance through the process. We’re grateful for your recommendation and look forward to continuing to serve you."